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Lodging Member Testimonials PDF Print E-mail

How has your business benefited from membership in the MH&LA? 
Would you recommend one of our Allied members to others? 
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“Whenever I am faced with issues of any sort, the benefits of our membership are surely recognized immediately and as usual you have been more then helpful!  You are heaven sent!  Thank you so much for your assistance in this matter (question regarding hotel regulations).”
Cephas Thomas, Renaissance Harborplace Hotel 

"It was a wonderfully humbling experience being honored at the (Stars of the Industry) banquet. To even be considered for such a prestigious award amongst the many qualified people considered was such an honor.  I was treated like royalty at the banquet in the same way I try to create a memorable experience for each guest I service.  I must say the MH&LA Stars of the Industry banquet was a memorable experience that I shall never forget."
Antwone Jackson (2009 Stars of the Industry Nominee and Winner), Holiday Inn Inner Harbor

"Thank you for the excellent leadership you provided through this entire process.  Your sense of urgency and your level of tenacity at seeing this (Maryland’s 2007 Special Session) through to a much more palatable conclusion was impressive.  I am very appreciative of your efforts and those of your entire team with regard to representing our membership.  Thank you, again, for all you do.”
Dan Nadeau, GM, Marriott Baltimore Waterfront

"In an era of cost-cutting that has come to define the hotel business, many owners may inadvertently try to save pennies in ways that cost them dollars in the long run. Investing in AH&LA and your state association membership, provides you with both money-making and money-saving opportunities."
David T. Kong, President & CEO, Best Western International, Inc.

"The benefits of membership in the Maryland Hotel and Lodging are enormous! Having an organization following trends that impact our industry and Allied Members offering discounts as a benefit of membership can save you time and money. I experienced one of these benefits when searching for a company to provide temporary containers for storage. While networking at one of the quarterly meetings, I met a representative from a storage container company. Membership in the association enabled me to get one month free. Since then, I have connected with other Allied Members who can provide services for my hotel in the future.
Maxine James, General Manager, Residence Inn Annapolis

"MH&LA is a proactive organization of hoteliers created for the twofold purpose of protecting our hotels from unnecessary regulations and promoting the hospitality industry on a statewide basis.  Other side benefits are the important business contacts we make and the money-saving programs made available to us.  Our company would be less profitable and less successful without the hard work and focus of this most necessary association." 
Gary Williams, President, Coakley & Williams Hotel Management Company

"I have had the privilege of belonging to many associations, and I can tell you first hand that the Maryland Hotel & Lodging Association has provided opportunities to me and my staff that cannot be found elsewhere."
Pam Lytle-Hess, President, Hess Hotels Group

"Membership in the MH&LA has been extremely rewarding.  Strong partnerships are the result of various interactions created by MH&LA's events - partnerships that frequently lead to "best practices".  In addition to bottom line improvements, recognition of our associates at the state annual awards program is celebrated and valued by all members."
Robert Allen, General Manager, Marriott Greenbelt Hotel

"Purchasing electricity through MAAGIC, a benefit of MH&LA membership, was an excellent, sound business decision.  Since signing on with MAAGIC in March 2006 and despite the dramatic rate increases the industry has experienced since then, our electric costs have stayed the same as in previous years.  My only regret is signing up for just two years versus five."
Richard Petras, CHA, General Manager, Country Inn & Suites Annapolis